Website Terms of Use.

1. These terms and your acceptance

1.1 These Website Terms of Use (terms) apply to the website at https://sentorotech.com.au (the Site).

1.2 By accessing or using the Site, you agree to these terms. If you do not agree, do not use the Site.

1.3 In these terms, we, us and our mean Sentoro Technologies Pty Ltd, and you and your mean the person or organisation accessing the Site.

1.4 These terms are between you and us. They are not an agreement to supply you with any product or service; clause 6 explains which terms apply if you subscribe to one of our products.

2. Who we are

2.1 The Site is operated by:

2.2 We refer to ourselves in these terms as Sentoro.

3. What the Site is, and what it is not

3.1 The Site is an informational website about Sentoro and the two software platforms we publish:

(a) Deployr — the trade operations platform at https://deployr.tech, used by commercial trade contractors across a range of trades, including HVAC&R, electrical, plumbing and gas; and

(b) Kelvin — the HVAC/R engineering platform at https://kelvin.engineering.

3.2 The Site does not offer, and you cannot use it to:

(a) create an account, log in, or hold a subscription;

(b) complete a form, submit content, post a comment or upload a file;

(c) sign up for, trial or purchase a Platform; or

(d) make a payment. Subscriptions, trials, sign-ups and payments for Deployr and Kelvin happen only on the product websites at deployr.tech and kelvin.engineering.

3.3 The Site invites only two interactions: an email link to hello@sentorotech.com.au, and links out to the two product websites.

4. The Site is information only — it is not an offer or advice

4.1 Nothing on the Site is an offer capable of acceptance, a quote, a proposal, a tender, or a commitment by us to supply anything. Any supply of a Platform is made only under the Agreement in clause 6.

4.2 Nothing on the Site is professional advice. The Site does not give engineering, technical, refrigeration, safety, compliance, legal, accounting, tax or financial advice, and you must not rely on it as though it did. Obtain your own professional advice before acting on anything you read on the Site.

4.3 Descriptions of what Deployr or Kelvin can do are summaries written for a general audience. They are not a specification, a warranty, or a statement that a Platform is fit for your particular purpose.

4.4 Where the Site describes Kelvin's calculation, sizing, selection, charge or analysis features: Kelvin is a calculation and selection tool for qualified practitioners. It does not provide engineering services, certify designs, or give professional engineering advice. Every Kelvin output must be independently reviewed, verified and, where required by law, certified by a suitably qualified and (where applicable) registered professional engineer before it is relied on, issued to a third party, or used in construction, installation, commissioning or procurement. Nothing on the Site or in a Platform relieves you of your obligations under Work Health and Safety laws, the National Construction Code, AS/NZS standards, refrigerant handling and licensing requirements, electrical and gas licensing, or any registration scheme for professional engineers.

4.5 Where the Site describes Deployr's compliance registers, certificates or records: those are record-keeping and workflow tools. They are not a determination that you, your business or any job is compliant with any law, standard, licence condition or contract.

5. Accuracy and currency of information

5.1 We take reasonable care with the information on the Site, but do not promise that it is complete, accurate, current or free from error. Information may become out of date, and we are not obliged to update it.

5.2 Any pricing shown on the Site is indicative only. Prices, plans, inclusions, minimum user or seat requirements, trial periods, onboarding fees and programme dates can change, and may differ by region and by currency. Whether an amount is exclusive or inclusive of GST is stated where the price appears. The price that applies to you is the price recorded in your Order Form on the relevant product website.

5.3 Product descriptions, feature lists, integrations and roadmap statements are also indicative. Features may change, be renamed, be released on a different timetable, or not be released at all.

5.4 If anything on the Site differs from the terms, pricing or product information published on deployr.tech or kelvin.engineering, the product website and the Agreement prevail.

6. Our products are covered by separate terms

6.1 These terms cover the Site only. They are not subscription terms and they do not create, vary or affect any right to use Deployr or Kelvin.

6.2 Access to Deployr and Kelvin is supplied under the Sentoro Master Subscription Agreement together with each Order Form and the Acceptable Use Policy, Service Level Agreement, Data Processing Addendum and Schedules incorporated into it (together, the Agreement). The Agreement is published on, and entered into through, the product websites.

6.3 If there is any inconsistency between these terms and the Agreement in relation to a Platform, the Agreement prevails.

6.4 When you follow a link from the Site to deployr.tech or kelvin.engineering, you leave the Site and the terms, privacy notice and cookie notice published on that product website apply.

7. Intellectual property

7.1 We own, or are licensed to use, all Intellectual Property Rights in the Site and its contents, including the text, layout, design, graphics, diagrams, screenshots, photographs, icons, video, code and their arrangement.

7.2 Sentoro, Deployr and Kelvin, and our logos and product names, are our trade marks, whether registered or unregistered. You must not use them without our prior written consent, except as clause 8.2 allows.

7.3 Other names, logos and marks on the Site belong to their respective owners and identify those products and organisations. Their appearance does not imply any endorsement, sponsorship or affiliation unless we say so expressly.

7.4 Nothing on the Site transfers any Intellectual Property Rights to you.

8. Your licence to view and to link

8.1 We grant you a personal, non-exclusive, non-transferable, revocable licence to access and view the Site, and to print or download a reasonable number of copies of pages for your own internal reference, provided you keep all copyright and trade mark notices intact and do not alter the content.

8.2 You may link to the home page or to any public page of the Site, provided the link:

(a) is a plain text or logo link that opens the page in full in a normal browser window;

(b) does not frame, mirror, wrap, overlay or otherwise present the Site as part of another website;

(c) does not suggest any association, endorsement, partnership, sponsorship or approval that does not exist; and

(d) does not appear on a website that is unlawful, misleading, offensive or damaging to our reputation.

8.3 We may ask you to remove a link at any time, and you must do so promptly.

8.4 All rights not expressly granted are reserved.

9. What you must not do

9.1 You must not:

(a) copy, reproduce, republish, adapt, distribute, sell, licence or commercially exploit any part of the Site, except as clause 8 allows;

(b) scrape, crawl, spider, data-mine, harvest or otherwise extract content or data from the Site by automated means, except that a search engine may index the Site in the ordinary way in accordance with our robots file;

(c) use the Site, or any content on it, to compile, build, populate or enrich a database, index, directory, lead list or dataset, including for resale or for a competing product;

(d) use the Site, or any content on it, to train, fine-tune, evaluate or ground a machine learning or artificial intelligence model, without our prior written consent;

(e) frame or mirror the Site, or present it under another brand;

(f) misrepresent your identity, or suggest that you are associated with, endorsed by or speaking for Sentoro, Deployr or Kelvin when you are not;

(g) remove, obscure or alter any copyright, trade mark, attribution or other proprietary notice;

(h) interfere with, overload, disrupt or attempt to gain unauthorised access to the Site, its servers, its hosting infrastructure or any network connected to it, including by denial of service attack, vulnerability scanning without our written consent, or the introduction of malicious code; or

(i) use the Site in breach of any law, or for any unlawful, misleading or deceptive purpose.

9.2 We may, without notice, block access from an IP address, device or network that we reasonably believe is engaged in conduct described in clause 9.1, and we may report unlawful conduct to the relevant authorities.

10. Links to other websites

10.1 The Site contains links to websites we do not operate, including deployr.tech, kelvin.engineering and third party websites.

10.2 We do not control third party websites and are not responsible for their content, products, services, availability, security or privacy practices. A link is not an endorsement.

10.3 You follow a link at your own risk, and should read the terms and privacy notices of any website you go to.

11. Availability of, and changes to, the Site

11.1 We do not promise that the Site will be available at any particular time, without interruption, or free from error. We may suspend, withdraw, restrict, change or discontinue all or part of the Site at any time, without notice.

11.2 The Site is not covered by any service level commitment. Service levels for Deployr and Kelvin, if any, are dealt with in the Agreement.

11.3 You are responsible for your own equipment, software, internet access and security arrangements, including keeping them up to date and protected against malicious code.

12. Enquiries and material you send us

12.1 If you email us at hello@sentorotech.com.au, we use what you send to respond to your enquiry, to keep a record of it, and to provide the information or follow-up you asked for. Our Privacy Policy explains how we handle Personal Information.

12.2 Email is not a secure channel and we do not treat unsolicited material as confidential. Do not send us confidential, sensitive, commercially restricted or personal information that you would not want disclosed, or information that belongs to someone else without their authority. If you need to send us something confidential, contact us first and we will agree a suitable method.

12.3 We do not accept unsolicited business proposals, tenders, investment approaches or recruitment approaches through the Site.

12.4 If you send us an idea, suggestion, feature request, feedback, review comment or other material about Sentoro, Deployr or Kelvin without us asking for it:

(a) it is not confidential and no confidential relationship arises between us;

(b) you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable and sub-licensable licence to use, copy, modify and incorporate it in our products and materials, for any purpose and without any obligation to you; and

(c) we are not obliged to review, acknowledge, use, keep or return it, and we owe you no payment or attribution for it.

12.5 Clause 12.4 does not affect any rights you have in your own pre-existing intellectual property, and does not apply to anything supplied under a separate written agreement with us.

12.6 We will only send you commercial electronic messages where we are permitted to, and every such message will identify us and include a working unsubscribe facility.

13. Privacy and cookies

13.1 Our Privacy Policy explains what Personal Information we collect, why, who we disclose it to, how we store it, and how you can access, correct or complain about it.

13.2 Our Cookie and Tracking Notice explains the cookies and similar technologies used on the Site, and the cookieless analytics we run.

13.3 Both documents form part of these terms.

14. Disclaimers

14.1 Subject to clause 15, and to the maximum extent permitted by law, the Site and everything on it are provided "as is" and "as available", and we exclude all conditions, warranties, guarantees and representations that are not expressly set out in these terms, whether implied by statute, custom or otherwise.

14.2 Without limiting clause 14.1, and subject to clause 15, we do not warrant that:

(a) the Site, or any information on it, is accurate, complete, current or fit for any purpose;

(b) the Site will be available, uninterrupted, secure or error free; or

(c) the Site or any file available from it is free from malicious code.

15. Australian Consumer Law

15.1 Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded, restricted or modified.

15.2 If a supply under these terms is a supply of services to a consumer within the meaning of the Australian Consumer Law, and that supply is not of a kind ordinarily acquired for personal, domestic or household use or consumption, then our liability for failure to comply with a consumer guarantee is limited, at our option, to:

(a) supplying the services again; or

(b) paying the cost of having the services supplied again.

15.3 Clause 15.2 does not apply where it would not be fair or reasonable for us to rely on it.

15.4 Clauses 14, 16 and 17 apply subject to this clause 15.

16. Limitation of liability

16.1 Subject to clause 15, and to the maximum extent permitted by law, we are not liable to you for:

(a) any loss of profit, revenue, business, opportunity, goodwill, anticipated savings, data or data integrity; or

(b) any indirect, consequential, special or punitive loss,

however it arises, including in contract, tort (including negligence), under statute or otherwise, and whether or not we knew such loss was possible.

16.2 Subject to clause 15, and to the maximum extent permitted by law, our liability to you arising out of or in connection with the Site and these terms is limited to the remedies in clause 15.2. No monetary cap applies, and none is stated.

16.3 Subject to clause 15, we are not liable for any loss you suffer because you relied on information on the Site, or because the Site was unavailable, or because of the content, conduct, security or availability of a website we link to.

16.4 Our liability is reduced to the extent your own act, omission or breach of these terms caused or contributed to the loss.

16.5 This clause 16 does not limit any right or remedy you have under the Agreement in relation to a Platform.

17. Indemnity

17.1 You indemnify us against any loss, damage, liability, cost or expense (including reasonable legal costs) we reasonably incur arising out of or in connection with:

(a) your breach of clause 8 or clause 9; or

(b) your use of the Site in breach of any law.

17.2 This indemnity does not apply to the extent the loss was caused by our own negligence or breach of these terms, and it is reduced to the extent we failed to take reasonable steps to mitigate the loss. It does not extend to ordinary browsing of the Site.

18. Changes to these terms

18.1 We may change these terms at any time by publishing an updated version on the Site. The version that applies is the one published when you access the Site.

18.2 We will update the version number and effective date at the top when we make a change. Please check these terms from time to time.

19. General

19.1 Severability. If any part of these terms is or becomes invalid, illegal or unenforceable, it is to be read down to the minimum extent necessary, or severed if it cannot be read down. The rest of these terms continue to apply.

19.2 No waiver. If we do not enforce a right under these terms, that is not a waiver of it, and it does not prevent us enforcing it later.

19.3 Assignment. You must not assign or transfer your rights under these terms. We may assign or novate ours to a related body corporate or in connection with a sale of our business.

19.4 Entire agreement about the Site. These terms, together with the Privacy Policy and the Cookie and Tracking Notice, are the entire agreement between you and us about your use of the Site.

19.5 Contact. Questions about these terms can be sent to hello@sentorotech.com.au.

20. Governing law and jurisdiction

20.1 This document is governed by the laws of Queensland, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Queensland and the courts competent to hear appeals from them.